In a recent Association for Talent Development (ATD) conference presentation, Jeffrey Hansler delved into the world of chatGPT (Generative Pre-trained Transformer) and artificial intelligence (AI), highlighting their potential impact on learning and development.
Hansler emphasized the user-friendly nature of chatGPT, particularly its ability to comprehend and respond to English prompts. He indicated that this was important because he is not tech-savvy, and chatGPT was not going away any time soon.
Measuring the Use of AI
Hansler raised an important question: How can organizations effectively measure the impact of AI in learning and development initiatives? While he didn’t delve into specific metrics or frameworks, his query emphasized the importance of having a measurement strategy in place. Determining the effectiveness of AI applications requires careful evaluation of their contribution to learning outcomes, efficiency gains, and user satisfaction. Organizations can establish meaningful metrics to gain insights into AI’s value to their L&D efforts.
Addressing Job Displacement Concerns
As with any discussion surrounding AI and automation, fears of job displacement surfaced during the presentation. Hansler acknowledged these concerns and mentioned that his university has been cautious about implementing AI technologies on campus. However, he emphasized that adopting AI is inevitable and will inevitably change the teaching and learning landscape. Rather than resisting this transformation, he encouraged professionals to adapt and learn how to leverage AI effectively to enhance their roles in the L&D field.
Exploring Tools and Applications
During the presentation, Hansler shared insights into various tools and applications related to chatGPT and AI. He mentioned Google extensions like Voice Control for chatGPT, which allows users to interact with the AI model using voice commands. Additionally, he discussed the capabilities of WebChatGPT, a platform for engaging with AI-powered chatbots. Hansler also highlighted the potential of Zapier, a popular automation tool for establishing connections between different applications, streamlining workflows, and enhancing productivity.
The Power of Experimentation
While Hansler did not have extensive hands-on experience with AI applications, he emphasized the importance of experimentation and learning by doing. Professionals can gain a deeper understanding of AI capabilities and uncover creative ways to leverage them for learning and development initiatives through practical exploration. Hansler’s demonstrated rewriting an email as Snoop Dogg. This example demonstrated the playful and creative side of utilizing AI, hinting at its potential for engaging and interactive experiences.
Conclusion
The impact of chatGPT and AI on learning and development is a topic of growing significance. Hansler‘s presentation shed light on the transformative potential of AI in education while acknowledging the need for a measurement strategy to evaluate its effectiveness. As organizations navigate the integration of AI technologies, it is essential to embrace experimentation and adaptability. By leveraging the power of AI tools, professionals in the L&D field can enhance learning experiences, improve efficiency, and unlock new possibilities for growth. So, let’s explore the options, measure the impact, and harness the potential of chatGPT and AI to shape the future of learning and development.
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